Encounters with IT support shouldn’t have to be a nightmare. Choose the right IT team and they never will be. We’re not perfect people, but we strive to provide the perfect tech support to computer users that trust us. Here are just a few of the things we’re able to accomplish.
Remote IT Support saves time and money
The heart of our business is the remote support model. We use a secure support platform that lets us work on your software and hardware issues without ever having to bother you in-person. The platform we’ve chosen is used by the experts, the big guys, so customers get legitimate professional support without paying huge prices for it. It’s commercial-grade IT support at residential prices, and we’re pleased we can provide this to customers.
IT support should always include installations and virus prevention
Most computer users call IT support when there’s a problem, not knowing that without good software installations and the correct virus prevention programs installed, there’s already a big problem. Those two things can prevent problems that result in calls to tech support. We’re able to perform installations on printers, helpful apps, and most importantly, professional antivirus programs. With these on your side, your computer has what it needs to work correctly, thus reducing errors in the future.